Quality
Precision in Every Project
At Eichleay, quality isn’t just a goal—it’s a standard we uphold at every stage of project delivery. We know that in capital projects, even small missteps can lead to costly outcomes. That’s why we implement rigorous quality control measures across our entire process.
Our integrated approach ensures that every detail is executed with accuracy, accountability, and care. We don’t just get projects done—we get them done right.
ISO QUality
The Eichleay Quality System (EQS)
At Eichleay, quality is built into everything we do. Our Eichleay Quality System (EQS) is modeled on ISO standards and serves as the foundation for our project delivery excellence. EQS captures our documented procedures, work processes, standards, and quality assurance/control protocols—giving every employee a clear roadmap for maintaining consistency and excellence.
How We Ensure Quality
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Leading Indicators
We proactively measure performance to identify and address potential issues before they arise. -
Compliance Audits
Regular internal audits ensure adherence to EQS and continuous improvement across all disciplines. -
Employee Feedback & Lessons Learned
We engage our teams through interactive sessions and post-project reviews to refine our approach and share insights.
Our Standard
Eichleay’s Project Delivery work processes are designed to be adaptable.
Our Process
Our Front-End Loading Process
Every project has unique characteristics and desired outcomes. Our front-end loading processes have been developed as a guideline — or starting point — to be custom-tailored to the project based on complexity and client needs. Although flexible, our work processes bring a standard method for execution that allows us the ability to control, predict and achieve the desired outcomes. More complex projects require more rigor and “gates” to ensure the business objectives of the project can be met, less complex projects may not require much rigor although still follow the concepts of this proven delivery process.
Best PRactices
Best Practices in Quality Control
Our procedures, processes, and best practices are regularly reviewed and updated to continuously improve the quality and efficiency of our services. Compliance with EQS is achieved through mandatory employee training sessions and random internal audits focused upon conformance to practices, the consistency of their application, and the identification of corrective actions.
Who We Are
Learn More About Us
As a mid-sized industrial engineering company with large-company capabilities and a small-company culture, Eichleay offers you the most expansive range of services and capabilities for the entire spectrum of project sizes.